customer service
Essential Skills for Customer Service
A recent report tracking the level of satisfaction with customer service in the UK has revealed that this crucial factor in so many industries has fallen to its lowest level in 5 years. Whilst the figures are of course contestable, it got us thinking about what exactly constitutes good customer service? Most businesses (and especially […]
Why After Sales is as important as the Sale…Diary of an Employable Blogaholic
Why After Sales is as important as the Sale… The weekend just gone I was travelling home from Stansted airport, in Essex. Stansted is probably around 1 hour max away from the Olympic village and will be a very busy airport during the biggest sporting event to hit UK soils since the 1966 Football World […]
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